Revolutionize

Attorney Demand Letter
Awareness and Management

Demand Assist

Attorney Demand Letters are one of the most challenging and potentially costly areas for any insurance company. A Demand Letter from the claimant’s attorney can be highly complex and difficult to identify, depending upon the way it is presented. If missed and not monitored properly, it could lead to bad faith claims. The solution is to automate the entire demand letter management process with Demand Assist.

Demand Assist is a powerful tool for identifying, tracking and managing attorney demand letters. Demand Assist empowers your claims team with innovative demand letter identification and management solutions. It provides immediate awareness that a potentially high-risk demand is received and requires attention.

Demand Assist uses AI ("Artificial Intelligence"), OCR and text mining based solution to identify, track and manage attoreny demands throughout their lifecycle.

Demand Assist ensures that your claims team never misses a potentially high risk attorney demand letter, important milestones and subsequent actions related to the demand. Managing each attorney demand claim becomes easier with negotiation and offers tracking feature coupled with demand due date alerts. Demand Assist helps insurance carriers and TPA’s to effectively handle attorney demand claims that could lead to bad faith lawsuits and reduces overhead due to missing demand deadlines.

Empower your claims team with worry free attorney demand management using Demand Assist.

Features

Claims Management Software
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Artificial Intelligence (“AI”) based identification of attorney demand letters with rapid scanning of thousands of documents
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Complete lifecycle management with negotiations for every attorney demand related claim
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Preset notifications set up at critical stages of the demand lifecycle
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Tracking and escalation of high-risk claim demands based on expiration/due dates
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Dashboard for quick assessment of potential risk, new demands, total demands, expiring demands and closed demands
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Adjuster and manager assignment for each attorney demand related claim
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Predefined rights management for Claims Directors, Managers and Adjusters based on their roles and responsibilities
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User rights and access management through LDAP/Active Directory
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Access and management of documents associated with each attorney demand claim
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Management and updates of the keyword list related to demand letters with ability to add new keywords
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Built-in and expandable list of attorneys and law firms
Claims Management Software

Benefits

Gain awareness of new attorney demand letters and assess and address them quickly

Rapidly scan through thousands of documents to search attorney demand letters without missing any demand letters

Reduce human errors and search and review time by automatically identifying potentially high-risk demand letters

Reduce or eliminate losses due to misinterpretation of attorney demand letter response dates

Easily manage the entire lifecycle of every attorney demand claim with the tracking of corresponding negotiation offers and documents

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