Cogitate
DigitalEdge Claims
Faster, Simpler, Better Claims Management for P&C Insurance
Superior Customer Experience and
Reduced Claims Leakage
Cogitate DigitalEdge Claims with its comprehensive, and innovative and highly configurable solutions delivers greater value to business by shortening the claims turnaround time and delivering enhanced experiences for your customers when they need it the most. In addition, it streamlines the claims processing using a bouquet of modern technologies resulting in reduced costs and leakage, and improved productivity and efficiency.
Modern, Personalized Claims
Experience
DigitalEdge Claims offers built-in, automated workflows to help settle claims faster with features including simplified multi-channel FNOL, straight through processing, claims progress tracking, and integration with online payments vendors. It provides seamless, transparent and personalized experience for your customers to build loyalty.
End-to-end Claims
Lifecycle
DigitalEdge Claims covers all the stages of the claims life-cycle from First Notice of Loss (FNOL), assignment, verification and investigation, settlement, to dispute management and recovery.
Proactive Fraud
Awareness and Prevention
Claims Fraud Network Analysis
Cogitate Claims Fraud Network Analysis (CFNA) allows proactive protection to insurance providers against fraudulent claims, using artificial intelligence, machine learning and advanced analytics. It is a futuristic solution that enables insurance carriers, MGAs and wholesale brokers to quickly identify deliberate attempts to submit claims of a fraudulent nature. Cogitate CFNA is designed to identify fraudulent claims in the early stages. This allows insurance providers to take precautionary measures and safeguard themselves against financial losses through possible fraud.
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Cogitate DemandAssist
Cogitate DemandAssist is a unique solution that enables adjusters to easily and quickly identify attorney demand letters and track progress throughout their life cycle. This solution also enables the monitoring of negotiations with attorneys to ensure that any important deadline is not missed. It helps to avoid bad faith exposures and reduces the risk of demand-related claims that might result in litigations.
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“Several of our friends in the business use the Cogitate solution. They highly recommended Cogitate for their industry expertise, solution capabilities and their friendly team who work with the customer to solve their issues. Our new claims system engages users throughout the claim lifecycle. It is helping our team to reinvigorate claims processes to improve customer experience, increase efficiency, and reduce operational cost. It is pre-integrated with various third-party data services and also with our other internal systems for real-time exchange of information.
Traders Insurance
“Cogitate Demand Management solution has so many features and benefits. We have significantly enhanced control over attorney demand claims exposure with this software. Demand Management solution helps us to ensure that no demand or a subsequent deadline is missed which can lead to bad faith. This is truly ‘sleep insurance’ for me when it comes to attorney demand letters. It’s an incredibly valuable tool for me as the Claims Vice President.”
Southern General Insurance Company
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Superior Customer Centric Solutions
With built-in, multi-channel FNOL, customers can report their loss easily and quickly, anytime, anywhere. The wealth of existing APIs allows Carriers to provide a 24/7 personalized experiences using their website and mobile app. This level of transparency and efficiency increases customer engagement and satisfaction, builds trust and strengthens customer loyalty.
Competent Claims Handling
The rules-driven, end-to-end claims workflows of DigitalEdge Claims delivers superior customer satisfaction. The personalized user interfaces and automated processes of the DigitalEdge Claims provide both customers and the claims team with exceptional experiences.
Innovation for Operational Efficiency
DigitalEdge Claims with its built-in intelligence, historical learning and other modern technologies will ensure faster claims handling with consistent and efficient settlements, while also reducing administration costs.
Reimagine Claims
with DigitalEdge
Straight-through Processing for All Lines of Business
DigitalEdge Claims supports straight through processing for all lines of business by automatically processing transactions without manual interventions or input.
Stringent Risk Assessment for Fraud Prevention
DigitalEdge Claims is integrated with multiple data sources, that helps in the early identification and assessment of risks associated with the claims. It provides improved accuracy through stricter claims tracking and proactive protection to insurers by quickly identifying deliberate attempts to submit claims of fraudulent nature.
Integration
DigitalEdge Claims solution products can be easily integrated with existing client systems including any Policy Administration System (PAS), Document Managements System (DMS), Agency Management System (AMS), and top third-party vendors to provide a true digital experience to your customers.
First Notice of Loss (FNOL)
The built-in tools supports omni-channel capabilities to streamline the FNOL submission and quickly provide supporting documents for the claims. Using the fully digital interface (mobile and web) the customers can track the status and receive alerts through all the stages of the FNOL.
Real-time Information with Detailed Reports and Analytics
Easy to read dashboards and rich, custom reporting functionality to get actionable business intelligence at fingertips for every stage of claim processing. Leverage analytics and big data for deeper insights that help in better informed decision making.
Task Automation
Embedded smart directives and triggers of DigitalEdge Claims provide automation through built-in workflows, helping you to build more intuitive and simpler processes for your customers and team.
Interested in learning more about our DigitalEdge Claims?
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