With Cogitate DigitalEdge Insurance Platform, you can build an omni-channel insurance ecosystem to integrate multiple channels, distribution partners, customers and any third-party services to modernize existing processes, simplify distribution and provide an exceptional customer experience. With the full power of digitalization, you can strengthen existing core systems, increase speed-to-market and reduce operating expenses.
The insurance industry is in a state of rapid change, driven by technological advancement. This has naturally led to new customer expectations, which causes insurance companies to constantly chase the curve of innovation. Cogitate DigitalEdge Insurance Platform comprises current technologies as well as those of the future, enabling you to build a digital insurance foundation for tomorrow even while engaging its tools today, ensuring you are always several steps ahead of the competition.
Today, customers expect an experience from insurers that’s similar to those they get from other online service providers. Many insurance companies are losing business to Insurtechs, largely due to the inability to provide a true digital service experience. Cogitate DigitalEdge Insurance Platform comprises a stack of next-generation technology tools designed specifically to drive a superior digital engagement with various stakeholders in the insurance value chain.
Cogitate DigitalEdge Insurance Platform includes a variety of digital engagement tools, including mobile apps, AI, chatbots, portals and more. Digital engagement empowers insurance providers to build stronger relationships with customers and channel partners and provide exceptional service through such personalized means. Collectively, these tools enable the modernization of insurance workflows to restructure existing business models for a very pleasant customer experience.
The various components of Cogitate DigitalEdge Insurance Platform integrate seamlessly with your own systems, allowing you to continue to use your existing systems while maximizing their benefits. The DigitalEdge platform enables you to modernize existing business processes and customer-facing offerings through built-in digital workflows. The omni-channel on-demand access to information results in greater engagement and a superior experience for customers and channel partners alike.