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Modernizing Claims: from Customer
Experience to Fraud Detection

Cogitate Intelligent Claims solutions include three innovative software applications for improving your claims operations. These solutions help to enhance the efficiency of your team, channeling their expertise towards the right areas and providing protection against possible fraud. Cogitate Demand Management allows adjusters to identify and monitor attorney demand letters and ensure they do not lead to bad faith and litigation. Cogitate Claims Fraud Analytics enables a claims team to identify possible fraud in its early stages and allows the team to take precautionary measures to eliminate or reduce potential losses. Cogitate Claims FNOL enables the insured and agents to streamline claim submission and easily track claim status.

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Efficient Claims Handling
Our products use artificial intelligence, machine learning and other modern technologies to ensure easier and faster claims handling. This makes the settlement of claims consistent and efficient, while also reducing administration costs.
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Superior Customer Centric Solutions
Customers can report their loss easily and quickly, anytime, anywhere. They can also check the status of their claims 24/7 through the mobile app or website. This level of transparency and efficiency increases customer satisfaction, builds trust and strengthens customer loyalty.
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Identify Fraud and Reduce Financial Loss
Accurately forecast probable frauds by gaining insights into full and detailed claim trails. Reduce financial losses from fraudulent claims by improved accuracy through stricter claims tracking, complex predictive analytics and network graphs.
Demand Management
Cogitate Demand Management is a unique solution that enables adjusters to easily and quickly identify attorney demand letters and track progress throughout their life cycle. This solution also enables the monitoring of negotiations with attorneys to ensure that any important deadline is not missed. This helps to avoid bad faith exposures and reduces the risk of demand-related claims that might result in litigations.
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Claims Fraud Network Analysis
Cogitate Claims Fraud Network Analysis (CFNA) allows proactive protection to insurance providers against fraudulent claims, using artificial intelligence, machine learning and advanced analytics. It is a futuristic solution that enables insurance carriers, MGAs and wholesale brokers to quickly identify deliberate attempts to submit claims of a fraudulent nature. Cogitate CFNA is designed to identify fraudulent claims in the early stages. This allows insurance providers to take precautionary measures and safeguard themselves against financial losses through possible fraud.
Claims FNOL
Cogitate Claims First Notice of Loss (FNOL) is a digital claims reporting tool for the convenience of policyholders, agents and insurers. With the help of this solution, insurance carriers, MGAs and wholesale brokers can enable their customers and agents to report the first notice of loss through web portals and mobile apps. It is equipped to handle multiple lines of business and can be quickly integrated with any existing Claims Management System.
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“Cogitate Demand Management solution has so many features and benefits. We have significantly enhanced control over attorney demand claims exposure with this software. Demand Management solution helps us to ensure that no demand or a subsequent deadline is missed which can lead to bad faith. This is truly ‘sleep insurance’ for me when it comes to attorney demand letters. It’s an incredibly valuable tool for me as the Claims Vice President.”

Christine Ainsworth
Vice President of Claims
Southern General Insurance Company
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Interested in learning more about our Intelligent Claims solutions?
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